Terms & Conditions
Effective Date: [24/06/2025]
Welcome to the Traditional Healing Arts (THA) website (https://www.traditionalhealingarts.co.uk). By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions.
1. General
• These Terms apply to all visitors, users, and others who access the site.
• THA reserves the right to change these Terms at any time without notice. Changes will be posted on this page.
2. Services
• THA provides information and booking links for holistic health treatments including acupuncture, cupping, Tui Na massage, emotional therapy, and related therapies.
• All services are subject to practitioner availability and suitability following consultation.
3. Medical Disclaimer
• Our services are complementary and not intended to replace medical advice or treatment from your GP or healthcare provider.
• Always consult a qualified medical professional before starting any new treatment.
4. Bookings and Cancellations
• Appointments must be booked via our third-party platform, Booksy. A link is available on our website.
• We require a minimum of 24 hours’ notice for cancellations. Late cancellations or no-shows may incur a fee. Please refer to our Booksy profile for full cancellation terms.
5. Payments
• Payment terms are managed via Booksy and may vary per practitioner. Some treatments may require payment at the time of booking, while others may be paid in person.
6. Intellectual Property
• All content on this website, including written text, graphics, logos, and original images, is the property of Traditional Healing Arts (THA) unless otherwise stated.
• Some images currently in use are licensed stock photography used for illustrative purposes only. These will be replaced with original content over time.
• You may not reproduce, distribute, or use any part of this website’s content for commercial purposes without written permission from THA or the relevant image rights holder.
7. Liability
• THA shall not be held liable for any direct or indirect loss or damage resulting from the use of this website or our services.
8. Governing Law
• These Terms are governed by the laws of England and Wales.
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2. Legal Disclaimer
Disclaimer
The content on this website is intended for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek advice from a medical professional regarding a medical condition.
By using this website and/or booking a service, you acknowledge and agree that:
• No guarantees are given regarding outcomes from any treatments.
• Individual results may vary.
• You accept full responsibility for your own health choices and outcomes.
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3. Privacy Policy (UK GDPR-Compliant)
Effective Date: [24/06/2025]
Traditional Healing Arts (THA) is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect the following personal data:
• Name, email, and phone number (for enquiries or bookings)
• Medical information relevant to your treatment (provided by you during consultation)
• Booking data collected by Booksy, where applicable
2. How We Use Your Information
We use your data to:
• Confirm appointments and send reminders via Booksy
• Communicate with you about your treatment
• Improve our services
• Send marketing emails (only with your consent)
3. Sharing Your Data
We do not share your data with third parties unless:
• Required by law
• With your explicit consent
• With trusted third-party providers such as Booksy, under strict confidentiality and data processing agreements
4. Data Storage and Retention
• Your data is securely stored and only accessible to authorised staff.
• Client treatment records are retained for 7 years, in line with industry regulation.
• Enquiry and marketing information is stored until you request removal or opt out.
5. Your Rights
Under the UK GDPR, you have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing
• Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at: